Frequently Asked Questions
We hope that the following responses to frequently asked questions can assist you. If not, chat to our online Paralegal or call us for free on 1300 181 713. Thank You.
What are your fees and charges?
Generally, our fees are well in line and competitive with the other law firms. Which means, it is competitive with law firms which have experience and set out to win. We also provide flat and capped fee arrangements for our clients and are always happy to attempt to match fees for those who are price conscious. However, we work with honesty. So, if you come to us with a fee which will not allow us to complete your matter to our high standards or success we will let you know and explain exactly why our price differs. Check OUR COSTS.
First Interview Free and Discounted Fees ?
Yes. We always provide our first interview free (with some minor exceptions like an urgent complex matter which needs immediate substantial work). We do so because we believe when hiring us you need to be confident that we are all that we say that we are. We love first interviews as they let us add value to your matter straight away and demonstrate our enthusiasm and confidence in our creed "If you care about people you fight hard to win".
Do I need an additional Barrister ?
We appear at Hearings in all matters from trivial matters to complex litigations. All of our lawyers are experienced in courts from the Local Court to the Supreme Court and our Principal is experienced in the High Court of Australia. Usually, an external barrister is not required. However, if a second opinion is of assistance or if a client asks for Counsel to be instructed external to the Firm, then we have a great professional relationship with a stable of Barristers from Junior to Senior all of whom are as expert as we are to provide successful cost effective solutions to your problem.
What do I need to pay up front ?
Depending on the matter, we might ask you for some funds to be paid into our Trust account. In other matters we will not require fees until the completion of your case and we will carry the burden of the costs. You need to discuss your particular matter with us before we can determine if we require funds in trust.
Do you do "No win no Fee"?
No. Our observation of the practice of "No win no fee" is really "no fee no (or very little) work". We are a busy and successful law practice and while we really try hard to make matters as cost effective as possible, we do not do “no win no fee”.
Who will do the work on my matter?
Each matter is allocated by our Principal Michael Vassili to a lawyer who will continue day-to-day carriage of the matter. He will allocate the best fit person in the practice for your particular matter. All matters, however, are conducted by our Principal Michael Vassili who will directly evaluate and be responsible for each matter. We work as a team so your matter will be discussed at our meetings and all lawyers will put their input into it. We have found that this system runs efficiently and provides the best outcomes for our clients.
Can you Guarantee Success ?
No one can guarantee outcomes especially in the legal system. You should be cautious of anyone who is guaranteeing a particular outcome for your case. Our approach is having a considered look at your matter and providing you with our expert opinion as to prospects of success. We offer considered advice as to the range of likely outcomes and the best way to achieve your optimum outcome. Please be careful of promises of outcomes as it is usually an indication that you are not being properly advised by your lawyer.